Supplier countries

Currently we deliver to the following countries:
Czech Republic, Poland, France, Belgium, Netherlands, Luxembourg, Austria, Denmark, Portugal, Great Britain, Sweden, Slovakia, Spain, Hungary, Italy, Finland, Bulgaria, Ireland, Lithuania, Latvia, Estonia, Canada, USA, Australia, New Zealand, Iceland, Norway, Ukraine, Switzerland.
If we do not currently ship to your country, please let us know briefly and we will be happy to accommodate.

Shipping costs

Shipping costs are calculated according to weight and delivery zone.
We ship with DHL and Deutsche Post.
Breakdown of shipping costs:
Postage + shipping insurance + packaging material + packaging compliance costs + payment processing costs and fees + consumables (paper, label, etc).

So you can see your exact shipping costs: 

Place the desired goods in the shopping cart. 
If you have a customer account and are logged in, you will see shipping costs for your country.
If you are not logged in to your customer account, you will see the shipping costs within Germany.
You can then select your desired country.
To do this, please click on the pencil next to the country code in the shopping cart and select your country from the list of our delivery countries.
The display of the shipping costs includes the statutory VAT of 19%.

Free fabric samples are shipped nationally for 1,84 Euro and internationally for 2,38 Euro.
These are sent uninsured as a letter.
All other orders will be sent as insured shipment with tracking.
The tracking code will be sent to you by mail directly after the shipment has left our house.


Payment and shipping

The following conditions apply:

Shipping conditions

The goods will leave our house only after full payment.
We ship free fabric samples in a non-insured letter without tracking.
The shipment of chargeable goods is insured and with tracking.
The shipping costs shown are inclusive of the statutory VAT of 19%.

Domestic deliveries (Germany): 

We deliver free of shipping costs from a value of goods of 100 euros.The shipping costs for lower value of goods will be calculated by a shipping calculator in the shopping cart.

Deliveries abroad:

The shipping costs for your purchase will be calculated by the shipping calculator in the shopping cart.

Delivery times

As far as in the respective offer no other period is indicated, the supply of the commodity takes place in the inland (Germany) within 3 - 5 working-days, with foreign supplies within 5 - 7 working-days (Monday to Friday) after conclusion of a contract (with agreed upon pre-payment after the time of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made other arrangements with you. In this case, the delivery time is determined by the article with the longest delivery time.

Terms of payment

For domestic (Germany) and international deliveries you have the following payment options:

- Prepayment by bank transfer
- Payment by credit card
- Payment by PayPal 
- Payment by amazon payments

Further payment details

If you pay by credit card, your credit card account will be charged upon conclusion of the contract.

If you have any questions, please contact us.